Frequently Asked Questions - FAQs
Do you offer same-day flower delivery in Bloomington?
We do not offer same-day delivery, but we do offer next-day delivery.
How much does flower delivery cost in Bloomington?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
Orders are placed exclusively through our website at floralsbyshelly.com. This ensures every detail is captured accurately and beautifully. We do not accept phone orders at this time.
What forms of payment do you accept?
We accept major credit/debit cards through our secure online checkout. Other payment methods, such as Apple Pay, Google Pay, Bank Payments, and in-store or phone payments, are not available at this time.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
Do you deliver flowers to hospitals, offices, or event venues in Bloomington?
Yes, we deliver to homes, hospitals, businesses, and venues across Bloomington. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Shelly’s Floral?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Bloomington, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service offers effortless, schedule floral deliveries—perfect for your home, office and business, or as a thoughtful ongoing gift without the hassle. We offer customizable subscriptions with flexible budgets and delivery frequencies. Simply choose your preferred budget, delivery schedule (weekly, bi-weekly, monthly, quarterly, or yearly), and your starting date from our subscription page.